Privacy Policy
How information you send through this website is handled.
Who we are
S&K Construction ltd provides property refurbishment, maintenance and improvement services to residential and commercial customers.
If you have any questions about this policy or how we use your information, contact us at:
Information we collect
We may collect personal information when you contact us, request a quotation, submit an enquiry or become a customer.
This may include:
- your name;
- email address;
- telephone number;
- property or project details;
- the services you are interested in;
- information included in your enquiry; and
- information needed to arrange and deliver work.
When you use our website, we may also collect technical information such as your device and browser type, approximate location, pages viewed, referral source and interactions with the website.
Some of this information is collected through cookies and similar technologies, subject to your consent where required.
How we use your information
We may use your information to:
- respond to enquiries;
- prepare quotations;
- arrange and provide our services;
- communicate with customers;
- manage our business and records;
- comply with legal and accounting obligations;
- protect our website and systems;
- understand how our website is used; and
- measure the effectiveness of our advertising.
We only use personal information where we have an appropriate lawful basis, such as fulfilling a contract, taking steps before entering into a contract, complying with a legal obligation, pursuing legitimate business interests or obtaining your consent.
Website enquiries
If you submit an enquiry through our website, we use the information you provide to respond to you and understand the work you are interested in.
We may also measure successful enquiry submissions and telephone-link clicks as website events.
These measurement events are designed not to include your name, email address, telephone number or the contents of your enquiry.
Google Analytics
We use Google Analytics 4 to understand how visitors use our website and how the website performs.
Where you have given the relevant consent, Google Analytics may collect information including pages viewed, device and browser information, approximate location, referral source, campaign information and website interactions.
We use this information to improve the website and understand how visitors find and contact us.
Google Ads
We use Google Ads to advertise our services and measure the effectiveness of our advertising.
Where you have consented to advertising technologies, Google may use cookies and similar technologies to help determine whether an advertisement led to a website visit, telephone click or enquiry.
Depending on the advertising features used and your consent choices, information may also be used for advertising personalisation or remarketing.
We do not intentionally send your name, email address, telephone number or enquiry contents to Google Ads through our website conversion tracking.
Cookies and consent
We use Cookiebot to manage cookie preferences and Google Consent Mode V2 to communicate those preferences to Google.
Your choices may control whether Google is permitted to use analytics storage, advertising storage, advertising-related user data and data for advertising personalisation.
You can accept or reject non-essential cookies and change your preferences at any time using the cookie settings available on our website.
More information is available in our Cookie Policy.
Who we share information with
We do not sell your personal information.
We may share information with trusted providers where necessary to operate our business and website, including:
- website and hosting providers;
- email and IT providers;
- Google, through services including Google Analytics and Google Ads;
- Usercentrics, through Cookiebot;
- professional advisers; and
- contractors or suppliers involved in providing services to you.
We may also disclose information where required by law.
International transfers
Some technology providers may process information outside the United Kingdom.
Where this happens, appropriate safeguards are used where required under UK data protection law.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
Retention periods will depend on the type of information, whether you become a customer and any legal, accounting or contractual obligations that apply.
When information is no longer required, it will be deleted, anonymised or otherwise disposed of appropriately.
Your rights
Depending on the circumstances, you may have the right to:
- access the personal information we hold about you;
- ask us to correct inaccurate information;
- ask us to delete information;
- restrict or object to certain processing;
- request transfer of certain information; and
- withdraw consent where processing is based on consent.
You can also object at any time to the use of your personal information for direct marketing.
To exercise your rights, contact:
You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how your information has been handled.
Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access or disclosure.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal requirements.
The date at the top of this page shows when it was last updated.
Contact us
For questions about this Privacy Policy or your personal information, contact:
S&K Construction Email: sales@sandkconstruction.co.uk
Contact
If you have a question about how your information is used, please contact S&K Construction at sales@sandkconstruction.co.uk.